Terms of service

Charge Factory is the online store of NEW KLUBALAX, S.L., tax ID B56454317, for the sale of and enquiries about Wallbox electric vehicle chargers, gadgets and accessories. Available products depend on the market and are shown on their product pages, with purchases through the cart and checkout.

Accessories shipped by our suppliers

Accessories are supplied through each product’s supplier. Destinations, shipping costs and delivery options depend on the items and the delivery address; they are confirmed before payment. Orders involving several suppliers may be shipped separately and incur combined shipping charges. The Wallbox rates and delivery times below apply to the chargers, not to all accessories.

Information specific to Wallbox chargers

Product information is provided in good faith, but is not a substitute for checking vehicle compatibility or evaluating the electrical installation by an authorized professional. It should not be inferred that a vehicle will always reach the charger's rated power.

The published prices correspond to the equipment with VAT included. The cart and checkout process show the order amount and applicable shipping costs before checking out. Consult the shipping policy to know the destinations and estimated deadlines, and the returns and refund policy for returns and withdrawal. A query through the form does not constitute an order in itself.

The contents of the site and the brands correspond to their owners. To report an error or contact the owner, write to info@chargefactory.es. Nothing in these terms limits the mandatory rights of consumers.